FAQ & Site Info

After purchase your order is immediately separated by our logistics, the product photo is sent with the tracking number. Both you can request by email

If your package is shipped via ePacket you can track it on www.17track.net or usps.com If your package is shipped via DHL courier, it can be tracked on www.dhl-usa.com

Our products undergo a rigorous quality inspection in their respective factories, any eventuality that you can contact to provide all assistance and solve the problem. contact [email protected]

We ship all items from our warehouse in Hong Kong. If an item is shipped from the US, it will be mentioned in the listing.

Generally, we strive to process all items in 3 to 4 business days, and then we send a tracking number directly to Paypal and eCrater for your convenience. All items shipped by EMS / ePacket Express will take approximately 15 to 25 business days if shipped by standard international shipping.

We do the refund only after confirming the shipment of the product to our exchange And the release of the refund is made by Pay Pal after confirmation that the request arrived on the form that was sent to you Note, penalties are reimbursed products damaged by the factory or out of the specified

You can contact us at any time by sending an email to [email protected]. We usually respond on the same or a maximum of one business day.